Frequently Asked Questions
Everything you need to know about our handcrafted silver jewelry.
What materials are used in Artsy Silver jewelry?
All our jewelry is crafted from premium 925 Sterling Silver. We use high-quality gemstones and ensure all pieces are nickel-free and hypoallergenic for sensitive skin.
How should I care for my silver jewelry?
To maintain its shine, store your jewelry in a cool, dry place. Avoid contact with perfumes, lotions, and chlorine. Use a soft microfiber cloth for gentle polishing.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information is provided via email once dispatched.
Can I return or exchange a piece if I change my mind?
Yes, we offer a 30-day return policy for unworn items in their original packaging. Please contact our support team to initiate a return or exchange process.
Are your jewelry pieces handmade?
Yes, Artsy Silver specializes in artisan-crafted designs. Many of our collections are hand-finished by skilled jewelers to ensure unique detail and superior quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.